FOCUS ON HAIR AND SKIN CLINIC - Windsor, Ontario

Marse O.

I rarely leave negative reviews because I understand how important a business’s reputation is. However, my experience here truly warrants one. I booked an appointment after seeing a promotion on Instagram, but unfortunately saw absolutely no results. When I followed up for feedback, I was told I shouldn’t expect results because I paid “emotional prices.” I found this response shockingly unprofessional and dismissive.
On top of that, when I arrived for my appointment, the staff member seemed inexperienced and unsure of how to operate the equipment. Overall, I felt my time and money were completely wasted. I strongly advise others to look elsewhere.

Meeaad S.

This clinic and the doctor work excellently. I will tell you about my experience with this clinic. They are very clean and the doctor is a polite person who is proficient in his work. I tried a facial filler procedure and it was excellent. I also did PRP and also Derma Pen. In all these sessions, the result was excellent. The doctor also deals with the patients in a friendly manner. Even his prices are very good compared to others. I am very happy with them.

Prakriti M.

First off, I would like to acknowledge the amazing staff at the Focus Clinic. I’m always greeted with smiles every time I go there and secondly the services they offer are amazing. I got three sessions of laser hair removal from them and results are incredibly amazing. 95% of my hair are gone and I think I might just need one more session and I’ll be good. Worth spending the money. Highly recommended.

Moe K.

From my initial consultation to my actual appointment the service was beyond OUTSTANDING! The staff was very professional, knowledgeable, approachable and most personable. Upon arriving for my appointment the office was very welcoming, relaxing and basically an atmosphere where you "don't want to leave:)" They went above and beyond with my treatment. I would highly recommend Focus Clinic and would not hesitate to return. It is so refreshing to feel this way with regards to a first time visit to a clinic. Thank you!

Sara Y.

I had the opportunity to go see Nora and Dr. Ahmed at Focus on Hair and Skin Clinic and let me tell you, it was the best experience I have ever had. I had the Oxygeno treatment done and my skin has never looked and felt better. There was very minimal pain and discomfort and hardly any redness. The staff makes you feel so comfortable and loved. The office is very nice and soothing and you feel so great leaving after your treatment. I will definitely be returning. Thank you for making me look younger ❤️

Ann R.

This place is not at warm welcoming or customer satisfactions, tried coming for second time, not welcoming attitude who ever handles the Instagram, not all professional. When ever we tried to contact the place, no one picks the call nor respond the message properly. Irrelevant irrespective behaviour attitude from the place. Not recommend or convincing treatments. Even the place is not meant for any sort of skin correction. The online reviews are almost not genuine so I could honestly please let the people open their eyes before getting approaching such type of places in future.

understood appointments cancelling last minute but tried calling this place contact number from morning 9am, nobody pick or respond the call. Even I work with a reputed bank. I totally understand the value of time.

Abrar M.

From the moment you walk in, this clinic is so relaxing and feels just like a luxury spa. I went for the PRP hair treatment and vampire facial. I was recommended these treatments by a friend and now I know exactly why.
Dr Al-Yousufi handled my treatment with an experienced pace and amazing painless technique. He answered all my questions about ingredients and the process without skipping a beat and took extra measures to make me feel the most comfortable throughout the process. His equipment was all new and state of the art including something that he used to pump oxygen into my skin which essentially erased my deep under eye dark circles 👏🏻
I left the clinic feeling very fresh, relaxed and rejuvenated - not to mention my face was glowing and looked tighter like celebrity skin 🤩
The doctor also gave me an excellent luxury mask made of my left over blood platelets to take home and use!
I have never looked and felt better and can’t wait to come back for my next treatments. I intend to be back here every month✨

Marina 5.

I don’t usually write reviews, let alone bad ones, and it seems like other people had a great experience with Focus Clinic but I on the other hand had a horrible experience. I had messaged this medical clinic on google chat and I received fast responses, I assume I was speaking with the doctor and not the receptionist. He told me to DM the clinic on Instagram to schedule an appointment. I dm’d their Instagram page and received a response from the receptionist stating that she would message me later for the appointment. She never messaged me and I texted the number in their bio, they never texted me back. I then went back to the google chat to let the doctor know that I was unimpressed. Instead of saying that they would talk to the receptionist about her not doing her job properly, they told me that she was “sick” and “out of office”. So I thought maybe they’re having a bad week, I’ll try again soon. I dm’d the clinic again (I find it odd that they never called and preferred going through Instagram dms) and she actually responded. She told me my appointment was for Monday at 12:30 pm (never asked me what day or time was good for me) but I switched somethings around to make it for that date and time. I arrive on Monday at 12:30 for my appointment. I go to open the door and it’s locked. I go on Instagram and she messaged me “can you come for 4:30 pm instead of 12:30pm”. I was very irritated because how unprofessional is it for a business to not call you or text you to reschedule, especially if you don’t respond to your dm. Anyways I canceled the entire appointment and let them know that I would not be doing any type of business with them. Very disappointing service from the receptionist. The doctor seemed very nice though.